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Terms

Company indentification

Under the Article 6, No. 2004-575 of 21 June 2004 – a French law about confidence in the digital economy – consumers using https://baltic-watches.com are entitled to be informed as to the identity of the various stakeholders.

Contact Etienne MALEC, on behalf of the company for more information at: MDB SARL, 81 rue Saint-Maur, Paris, France.

Mail: contact@baltic-watches.com  

General sale conditions

These general sale conditions apply to all sales made at www.baltic-watches.com. Any order of a product appearing on the online store requires prior acceptance of these terms and conditions. This site is normally accessible at all times to users. Interruption due to technical maintenance can however be decided by www.baltic-watches.com who then attempt to communicate the date and time of the operation beforehand. www.baltic-watches.com is owned by Etienne MALEC. Similarly, the legal notice may be modified at any time: however, the user is encouraged to refer to it as often as possible in order to be informed. 

Unfortunately, we can’t pre-sell our watches while making a difference between the international prices (VAT-Excluded) and the UE prices (VAT-included) because our pre-order price model doesn’t allow us to do so. We pre-sold our watches the same way on Kickstarter. (VAT included for everyone) In order to be fair for the first 1044 customers we had on Kickstarter, we need to maintain this policy until we sell our stock at full price in late November 2017. Then, international customers will get our watches with VAT excluded prices.

Products

Our products are guaranteed new. Product availability is indicated on the product page. However, you will be notified if products are temporarily or permanently unavailable. The pictures seen on the website are as accurate as possible.  

Confidentiality and freedoms

BALTIC do not sell or share the personal information about its’ customers to third parties. BALTIC treats all information provided with complete confidentiality, using encrypted servers. The information obtained is required for monitoring the quality of your order. At any time, in accordance with art.34 of the Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete data about yourself. To exercise this right, simply send an email to Rezin at contact@baltic-watches.com. This site has been declared to the CNIL under the number 2077851.  

Responsibility

In the case of non-performance of contract due to extraordinary circumstances (such as fire, floods, strikes etc.) BALTIC disclaim all responsibility for sale interruption. Similarly, BALTIC cannot be held responsible for liabilities arising from data loss, hacking, viruses, or other unforeseen problems.  

Intellectual property

BALTIC is a protected trademark with INPI and our domain name is protected. Every element of the BALTIC site whether visual, photographic or audio (including the underlying technology) is protected by copyright, trademark or patent.   

Prices

Prices are expressed in Euros. The price indicated in your shopping cart, invoice, and customer space is the total price, including all taxes. It includes the price of products, handling, packaging and transportation costs. BALTIC reserves the right to change prices at any time. However, the price in the catalogue on the day of the order will be the only one applicable to the buyer.   

Warranty

You have 2 year after receiving the package to write us if there are any manufacturing defects. This does not apply to damage due to direct or indirect misuse or abuse. BALTIC reserves the right to determine if the product is covered under warranty program. Please write us to know how to proceed. Refer to “Contact” page.  

Returns policy or exchanges 

You have 30 days after receiving the package to return your watch if you want to. To change to a different model or to be fully refunded watch must be returned in new and unused condition, in their original packaging. If the watch is returned in perfect condition, but the strap has been used or marked then a refund will only be granted on the watch. Please contact us with any queries about returns. The return shipping costs are in charge of the buyer.  

Control and secure payment 

In making a purchase the consumer accepts these terms lf sale. Customers interested in any article on the site BALTIC must respect the following steps to place an order:  after checking the details of the order (e.g colour, quantity, product, price, etc) clicking on the icon “confirm” the consumer makes the purchase. Any order confirmed by the consumer constitutes an irrevocable acceptance by the customer to the merchant (Act of 13 March 2000 on the electronic signature) and cannot be challenged. The customer will pay by Payplug. After confirming the payment, the client approves definitively and irrevocably his order.   

Delivery

Because BALTIC is at a step of creation after our Kickstarter campaign. The BALTIC watches components are for the moment in production process. Although BALTIC ensure for the moment pre-orders that would be delivered in late november/beginning of december.

Designed in Paris © 2017 Baltic Watches.
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