Under the Article 6, No. 2004-575 of 21 June 2004 – a French law about confidence in the digital economy – consumers using https://baltic-watches.com are entitled to be informed as to the identity of the various stakeholders.
Contact Etienne MALEC, on behalf of the company for more information at: MDB SARL, 29 rue du Château Landon - 75010 - Paris - France
Mail: [email protected]
General sale conditions
These general sale conditions apply to all sales made at www.baltic-watches.com. Any order of a product appearing on the online store requires prior acceptance of these terms and conditions. This site is normally accessible at all times to users. Interruption due to technical maintenance can however be decided by www.baltic-watches.com who then attempt to communicate the date and time of the operation beforehand. www.baltic-watches.com is owned by Etienne MALEC. Similarly, the legal notice may be modified at any time: however, the user is encouraged to refer to it as often as possible in order to be informed.
Our products are guaranteed new. Product availability is indicated on the product page. However, you will be notified if products are temporarily or permanently unavailable. The pictures seen on the website are as accurate as possible.
Confidentiality and freedoms
BALTIC do not sell or share the personal information about its’ customers to third parties. BALTIC treats all information provided with complete confidentiality, using encrypted servers. The information obtained is required for monitoring the quality of your order. At any time, in accordance with art.34 of the Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete data about yourself. To exercise this right, simply send an email at [email protected] This site has been declared to the CNIL under the number 2077851.
In the case of non-performance of contract due to extraordinary circumstances (such as fire, floods, strikes etc.) BALTIC disclaim all responsibility for sale interruption. Similarly, BALTIC cannot be held responsible for liabilities arising from data loss, hacking, viruses, or other unforeseen problems.
BALTIC is a protected trademark with INPI and our domain name is protected. Every element of the BALTIC site whether visual, photographic or audio (including the underlying technology) is protected by copyright, trademark or patent.
Prices are expressed in Euros. The price indicated in your shopping cart after your address has been validated, invoice, and customer space is the total price, including all taxes if you are eligible. It includes the price of products, handling, packaging and transportation costs. BALTIC reserves the right to change prices at any time. However, the price in the catalogue on the day of the order will be the only one applicable to the buyer. Please note that BALTIC Watches isn't responsible to pay duties and taxes at the import of the watch.
You have 2 year after receiving the package to write us if there are any manufacturing defects. This does not apply to damage due to direct or indirect misuse or abuse. BALTIC reserves the right to determine if the product is covered under warranty program. Please write us to know how to proceed. Refer to “Contact” page.
Returns policy or exchanges
The Customer has 14 days from the date of delivery to exercise its right of withdrawal and ask for a refund or an exchange.
Before any return for refund or exchange, the customer must contact Baltic Watches ([email protected]). The goods must be returned by the customer at its own expenses to Baltic Watches no later than fourteen days after having informed Baltic Watches about his decision to withdraw.
All returned items must be received in their new unused condition, complete and in their original packaging.
The original purchase price of the goods will be refunded to the customer at the receipt of the goods by BALTIC Watches.
In case of a return for exchange, the new product will be sent at the receipt of the returned item.
Damaged, incomplete, or dirtied articles turned over by the customer won’t be taken back (as far as they could not be sold again) and consequently will not be refunded nor exchanged.
Control and secure payment
In making a purchase the consumer accepts these terms lf sale. Customers interested in any article on the site BALTIC must respect the following steps to place an order: after checking the details of the order (e.g colour, quantity, product, price, etc) clicking on the icon “confirm” the consumer makes the purchase. Any order confirmed by the consumer constitutes an irrevocable acceptance by the customer to the merchant (Act of 13 March 2000 on the electronic signature) and cannot be challenged. The customer will pay by Payplug. After confirming the payment, the client approves definitively and irrevocably his order.
Our parcels are shipped from France with FedEx, DHL or Chronopost (depending on the country of destination) within 3 days after the date of the order. We do not ship any watches in Russia.